Free UK delivery on orders over £40

DELIVERY POLICY

Thank you for visiting Jolie Store. Please see below for delivery policy. 

  1. Dispatch. We offer fully tracked deliveries via Royal Mail. Usually, orders are processed by 13:00 on the same day, all orders placed after 13:00 are shipped the next day. Orders placed over the weekend are processed from the first working day after the weekend or after bank holidays.
  2. Delivery confirmation & Order tracking. You will receive a Delivery Confirmation email once your order has been shipped and when it is out for delivery.
  3. Delivery costs

STANDARD DELIVERY IN THE UK – ROYAL MAIL UK DELIVERY 

*FREE DELIVERY only for UK – for orders over £40

Other Royal Mail shipping options:

Royal Mail Tracked 48 (2-3 Working Days) £3.99 
Royal Mail Tracked 48 & Signed For (2-3 Working Days) £4.99
Royal Mail Tracked 24 (1 – 2 Working Days) £4.29
Royal Mail Tracked 24 & Signed for (1 – 2 Working Days) £5.59

What should I do if my parcel has been damaged?

If the package has been damaged during delivery, it is necessary to take photos of the damaged package before opening it. Please make sure that the photos clearly show the damaged product and an address label. If you wish to return the damaged parcel, please email us at joliestore.london@gmail.com in the first instance.

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